1. Owner and service provider
- Owner and service provider: Rafael Guerrero Chueca, acting as an individual.
- Trade name and product: LoadMosaic.
- Spanish tax identification number (NIF): 25179706L.
- Address: Avenida Logroño 78, Casetas, 50620 Zaragoza, Zaragoza, Spain.
- Email: [email protected].
2. Purpose of this website
This website provides information about LoadMosaic, a Windows application for pallet and load planning, provides access to a demo where available, links to the purchase checkout and offers a support channel.
The features, system requirements, price and contractual conditions shown before purchase form part of the commercial information. Mandatory rights and the conditions actually accepted for an order prevail in the event of a conflict.
3. Consumers and business customers
The offer is available to both consumers and businesses or professionals. Consumers retain all mandatory protections applicable in their country of residence. A customer purchasing for a trade or professional activity must provide truthful business information when requested.
4. Payments and third-party services
Purchases are processed by the entity identified by Lemon Squeezy at checkout and on the receipt as Merchant of Record. It manages payment, invoicing, indirect taxes, refunds and chargebacks under its own terms and applicable law. The LoadMosaic owner remains the developer and software licensor.
External services, including Lemon Squeezy, Cloudflare and Google, are also governed by their own terms and privacy notices.
5. Acceptable use
- Use the website lawfully and do not disrupt it or connected services.
- Do not attempt unauthorised access, introduce malicious code or perform abusive automated requests.
- Do not copy or exploit protected content beyond a legal exception or written permission.
6. Intellectual property
Unless stated otherwise, LoadMosaic software, branding, text, graphics and original website content belong to the owner or are used with permission. No software licence is granted by merely visiting the website. Third-party names and materials belong to their respective owners.
7. Availability and technical information
Reasonable efforts are made to keep the information accurate and the service available, but maintenance, security incidents or third-party failures may cause interruptions. Screenshots and examples do not replace verification of real-world loading results by competent personnel.
Nothing in this notice excludes liability or remedies that cannot lawfully be excluded.
8. Governing law and contact
Spanish law applies without depriving consumers of mandatory protection in their country. Courts are determined by mandatory procedural rules. Questions or notices may be sent to [email protected]. The owner does not claim membership of an alternative dispute resolution body unless expressly stated in writing.